The performance of the Financial Services Strategic Business Unit in 2024 shows increased revenue mainly due to higher net interest income from the securities portfolio and an improvement in operating profit and net profit compared to last year.
BancoPosta’s Total Capital Ratio at 31 December 2024 stood at 22.6%, up from 31 December 2023.
Results and KPIs
| FINANCIAL SERVICES (€m) | 2024 | 2023 | Changes | |
|---|---|---|---|---|
| External revenue | 5,521 | 5,229 | +292 | +5.6% |
| Revenue from other sectors | 919 | 866 | +53 | +6.2% |
| Total revenue | 6,440 | 6,095 | +345 | +5.7% |
| Costs | 153 | 152 | +1 | +0.6% |
| Costs vs other sectors | 5,403 | 5,081 | +323 | +6.3% |
| Total costs | 5,556 | 5,232 | +324 | +6.2% |
| EBIT | 884 | 863 | +22 | +2.5% |
| Adjusted EBIT* | 900 | 14.2% | +38 | +4.4% |
| NET PROFIT | 674 | 647 | +26 | +4.1% |
* For the reconciliation between EBIT and adjusted EBIT, please refer to the reconciliation table in the paragraph 7.2 Other Information.
| OPERATING KPIs | 2024 | 2023 | Changes | |
|---|---|---|---|---|
| Client Total Financial Assets (€bn) | 590 | 581 | +10 | +1.7% |
| Net inflows (€bn) | 1.1 | (4,087) | +5.2 | +126.1% |
| Performance Effect1 (€bn) | 8.7 | 9,0 | (0.3) | -3.8% |
| Current accounts (average deposits for the period €bn) | 87.7 | 91.8 | (4.1) | -4.5% |
| Net return on deposits2 | 2.89% | 2.44% |
|
|
| Postal savings (average deposits €bn) | 310.8 | 312.2 | (1.4) | -0.4% |
| Loans (disbursed €m) | 3,653 | 3,743 | +279 | +8.3% |
1 The performance effect mainly includes the impact of macroeconomic variables (spreads, rates, etc.) on the stocks of the insurance, managed funds and assets under administration segments, as well as the capitalisation of interest for the period on the stocks of postal interest-bearing certificates/postal savings books.
2 Excluding returns from pro-active portfolio management.
Titolo: Ricavi da mercato
(dati in milioni di euro)
Anno Fiscale
| Categoria | 2022 (milioni di euro) | 2023 (milioni di euro) | Variazione (milioni di euro) | Variazione % |
|---|---|---|---|---|
| Servizi di incasso e pagamento | 119 | 180 | +51,4% | |
| Distribuzione di finanziamenti e altri prodotti di terzi | 213 | 206 | -3,2% | |
| Gestione finanziaria | 1.680 | 1.740 | +3,6% | |
| Protezione risparmi postale | 1.910 | 2.244 | +17,5% | |
| Raccolta da retail | 335 | 0 | -52,9% | |
| Gestione free float dai portafogli titoli | 682 | 859 | +25,9% | |
| Totale ricavi | 4.939 | 5.229 | +290 | +5,9% |
| Ricavi netti da altri settori | 820 | 866 | +5,6% | |
| Totale ricavi | 5.759 | 6.095 | +5,8% |
Quarto Quarto dell'Anno
| Categoria | Q4 2022 (milioni di euro) | Q4 2023 (milioni di euro) | Variazione (milioni di euro) | Variazione % |
|---|---|---|---|---|
| Servizi di incasso e pagamento | 40 | 66 | +65,0% | |
| Distribuzione di finanziamenti e altri prodotti di terzi | 40 | 28 | -29,8% | |
| Gestione finanziaria | 400 | 538 | +34,8% | |
| Protezione risparmi postale | 588 | 569 | -3,1% | |
| Raccolta da retail | 0 | 0 | - | |
| Gestione free float dai portafogli titoli | 126 | 170 | +34,9% | |
| Totale ricavi | 1.194 | 1.371 | +178 | +14,9% |
| Ricavi netti da altri settori | 218 | 205 | -5,9% | |
| Totale ricavi | 1.411 | 1.576 | +11,7% |
More transparent, capillary, best offer pricing and customer-oriented manager of Italian people’s assets.
- New service model to optimise specialist customer coverage, maximising customer value
- Proactive investment portfolio management providing flexibility in different rate scenarios
| SEGMENT | OPERATING REVIEW |
|---|---|
| POSTAL SAVINGS | On 1 August 2024, a new Agreement was signed between Poste Italiane SpA and Cassa Depositi e Prestiti SpA for the Postal Savings collection service for the three-year period 2024-2026. For more details, see paragraph 7.2 Other information.
In April 2024, the Buono Rinnova (Rinnova Voucher) was replaced by the new 4-year Rinnova Voucher, also dedicated to customers with expired and redeemed Vouchers, which pays a gross annual yield to maturity of 2.00% in the last period of the year.
|
| CURRENT ACCOUNTS | During 2024, the distribution of the target-date mutual funds88 bond and the expansion of the Asset Management range with sustainable solutions including ESG (Environmental, Social and Governance) and flexible components continued. In particular, the Fondo BancoPosta Obbligazionario Italia 4 anni and the Fondo BancoPosta Obbligazionario Dicembre 2029 were launched in January 2024 and May 2024, respectively. These bond funds aim to achieve, over an investment horizon, a portfolio return in line with the average return on corporate and government bonds of a similar duration, through an investment in securities denominated in euros, mainly of Italian issuers, and to distribute an annual income.
|
| ASSET MANAGEMENT | In September 2024, the marketing of the “BancoPosta Incasso Smart” service was extended to the entire “Business and Public Administration” network. This allows cash to be managed more efficiently and securely using smart safes and cash collection and transport services provided by a specialised partner86. During the year, the enrichment of the financial services available on digital channels and relating to retail (new Poste Italiane app) and business (website and new Poste Italiane app) current accounts also continued; please refer to the section “Strengthening of digital channels” in the document for more details. As of January 2025, in all Post Offices, the connection service87, already active for the Postepay Evolution card, was also extended to the Postepay debit card. The service combines the features of the Postepay card with those of the PosteMobile SIM and is available to BancoPosta account holders with an active Postepay debit card. |
| ASSETS UNDER ADMINISTRATION | In February 2024, Poste Italiane participated in the third issue of the BTP Valore, on placement from 26 February to 1 March 2024, dedicated exclusively to small savers (retail) with a 6-year duration and quarterly coupons set according to a series of coupon rates increasing over time (step-up). In May 2024, Poste Italiane also participated in the fourth issue of the BTP Valore, on placement from 6 to 10 May 2024, again dedicated exclusively to small savers (retail) with a 6-year duration and quarterly coupons set according to a series of coupon rates increasing over time (step-up). |
| DISTRIBUTION OF LOANS AND OTHER THIRD-PARTY PRODUCTS | During 2024, a number of commercial initiatives continued, supported by sales campaigns with the objectives of increasing the customer base of the BancoPosta Loans offer and building the loyalty of customers acquired through the “Prestito BancoPosta Consolidamento”89. “Green” promotions for the purchase of electric or hybrid vehicles and for Home Renovation were also launched during the year, as well as promotions of the Prestito BancoPosta Classico and Consolidamento. In order to increase the customer base and consolidate existing customers, promotional offers were launched for Mutuo BancoPosta and Quinto BancoPosta Pensionati e Dipendenti Pubblici products, supported by sales campaigns. For Quinto BancoPosta, as of 1 June 2024, agreements with state-owned companies are active for the subscription of Quinto BancoPosta Dipendenti Parapubblici90. With regard to business customers, in May 2024, the placement of a new short-term liquidity advance product on the basis of POS91 transactions was launched, dedicated to companies that are BancoPosta current account holders and have subscribed to the PostePay acquiring service. In addition, within the “Prestito BancoPosta Business Link Online” range, October 2024 saw the launch of the placement of a new loan reserved for corporations, called “Digital Lending” and provided by Banca CF+, which has a duration of 60 months, a variable rate and is guaranteed by the Central Guarantee Fund for SMEs. |
| OTHER ACTIVITIES | As of 1 January 2024, the provision of the service known as “Assegno di inclusione” (Inclusion Allowance)92 started. This measure replaces the guaranteed minimum income and pension, whose residual effects will also run their course in 2025. |
81 Per nuova liquidità si intendono tutte le somme apportate esclusivamente tramite bonifico bancario, versamento di assegni bancari e circolari, accredito di stipendi e pensioni, ed accreditate sul Libretto Smart, su conti correnti e/o libretti postali recanti la medesima intestazione/cointestazione del Libretto Smart scelto per l’adesione all’offerta.
82 Dal 21 luglio 2024 l’Offerta Supersmart è stata ridenominata Deposito Supersmart, al fine di rendere il prodotto più riconoscibile e facilmente confrontabile con i conti di deposito offerti dal mercato.
83 La disattivazione parziale è consentita per importo minimo pari a € 50 incrementabili di multipli di 50 euro, fermo restando che l'importo residuo dell'accantonamento non può essere inferiore a € 500 in caso di Depositi Supersmart e € 1.000 in caso di Offerte Supersmart.
84 La promozione, valida per i nuovi correntisti, prevede l’azzeramento del canone mensile per un massimo di 24 mesi a partire dal mese di apertura del conto: per i primi 12 mesi utilizzando il codice promozionale PROMODIGITAL24 in fase di apertura del conto corrente e dal 13° mese se sul conto corrente viene effettuato l’accredito mensile dello stipendio/pensione o mensilmente un bonifico in entrata di almeno 700 euro, oppure, viene mantenuto un saldo contabile medio mensile superiore ai 2.500 euro.
85 Il cliente Premium (ovvero con un patrimonio > 500.000 euro) che sceglierà il profilo Top avrà il canone del conto Opzione Premium gratuito, mentre il cliente Premium che sceglierà il profilo Smart sosterrà le spese di tenuta conto del suddetto listino ma, fino a giugno 2025, il canone sarà azzerato.
86 Il Partner installa la cassaforte intelligente nel punto vendita del cliente e il valore del denaro contante acquisito dalla cassaforte viene accreditato sul conto corrente del cliente e reso disponibile al massimo entro la giornata operativa successiva. Il Partner effettua poi il servizio di contazione, ritiro e trasporto delle somme versate verso i caveau di Poste Italiane.
87 Il rinnovo del canone della SIM viene addebitato automaticamente sulla Carta prepagata Postepay Evolution e per i giga non consumati è possibile ottenere uno sconto in cashback, fino a 4 euro mensili, accreditato sulla carta.
88 Sono principalmente fondi obbligazionari o obbligazionari bilanciati su temi specifici. I Fondi Target Date obbligazionari mirano a realizzare – in un orizzonte temporale definito a decorrere dal termine del Periodo di Collocamento – un rendimento del portafoglio in linea con quello espresso mediamente da strumenti finanziari obbligazionari corporate e governativi di analoga durata, denominati principalmente in euro, mentre quelli Bilanciati Obbligazionari combinano una parte di investimenti obbligazionari - pari ad almeno il 50% del portafoglio - con una parte investita in strumenti flessibili e azionari su particolari temi come per esempio i temi ESG.
89 Prestito BancoPosta Consolidamento consente di riunire i prestiti sottoscritti in precedenza in un’unica soluzione di finanziamento.
90 For current employees of the semi-public companies that sign the agreement from time to time, reserved economic conditions are available for new applications or
renewals of Cessione del Quinto under Presidential Decree 180/50.
91 The POS transaction advance is a service for business customers that allows them to request the opening of a credit line, whose amount is defined on the basis of the
applicant’s POS transaction. The merchant can then benefit from future POS receipts, in the form of an advance, thanks to the opening of a dedicated account on which
a sum is made available to the business customer. This product is provided by Igea Digital Bank and assisted by the Central Guarantee Fund for SMEs.
92 Law no. 85 of 3 July 2023 “Urgent measures for social inclusion and access to employment”.