Services to support vulnerabilities
The "We Are Here" initiative dedicated to employees with serious illnesses, chronic diseases or who find themselves in vulnerable situations is continuing. For this target group, a targeted psychological support plan was activated on a voluntary basis, in addition to the inclusive coaching service operated by specially trained internal coaches and a second opinion service operated in cooperation with the Corporate Medical Centre. Among the inclusive actions for vulnerabilities, summer holidays for employees’ children with disabilities, supported entirely by Poste Italiane, which include two holiday periods of 15 days each, in accessible tourist facilities. The programme allowed approximately 40 children to participate enjoying moments of entertainment and individual assistance with dedicated operators, promoting an experience of socialisation and full integration and allowed families to benefit from a relief service in their daily care needs. Involvement and listening was also carried out regarding caregiver employees through an open survey, designed both to understand their specific needs and to offer concrete support, allowing them to measure their perception of their own caregiving burden in an autonomous and confidential manner and offering an opportunity for personal reflection on possible actions and strategies for managing their own situation and role. The initiative was also combined with the provision of an operational guide, useful for generating positive synergies in balancing daily work-life commitments. In line with the listening path outlined above, the "Lifeed Care" programme dedicated to corporate caregivers is continuing, aiming to offer a new value perspective on the care and career dimension. It is a digital self-discovery programme to improve one's own well-being aimed at enhancing the skills gained through the support and caregiving experience.